Hyatt Place Chicago/Downtown - The Loop Hotel, Chicago ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

28 North Franklin Street, Chicago, Illinois, United States of America, 60606

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

4 persons

33 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Queen Room

Max:

5 persons

28 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

Check Prices

Queen Room

Max:

5 persons

33 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Chicago2700 ft

Airports

Midway International (MDW) 10.1 mi

Chicago O'Hare International (ORD) 17.7 mi

Train

Ogilvie Transportation Center1700 ft

Metro stations

Washington/Wells700 ft

Clark/Lake1700 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The complimentary breakfast was a delightful surprise! I loved the variety of options, especially the fresh fruit and oatmeal.” view full review

Charming Pool!

“I really enjoyed the pool; it was a perfect place for a quick morning swim, great for kids and to unwind after a day of sightseeing.” view full review

Stunning Views!

“My room had a massive window that provided amazing views. Waking up to such a sight really made my stay special.” view full review

Cozy Comfort!

“The room felt very much like home! With its comfortable bed and inviting living space, I was able to relax and feel at ease during my stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Cycling

Services

Housekeeping
Car rental
Laundry
Grocery shopping service
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

28 North Franklin Street, Chicago, Illinois, United States of America, 60606

Map view

street view

28 North Franklin Street, Chicago, Illinois, United States of America, 60606

City landmarks

Parks

Millennium Park

5300 ft

Museums

The Art Institute of Chicago

1.1 mi

Art object

Cloud Gate

4600 ft

875 N Michigan Ave Within Chicago 360

360 Chicago Observation Deck

1.3 mi

Aquarium

Shedd Aquarium

1.5 mi

Harbor

Navy Pier

1.6 mi

209 S La Salle St

The Rookery Building

2400 ft

Museums

The Field Museum

1.5 mi

Broadway Theatre

The Chicago Theatre

3200 ft

Museums

Chicago Cultural Center

3300 ft

Fountains

Buckingham Fountain

1.5 mi

141 W Jackson Blvd La Salle Street

Chicago Board of Trade Building

2400 ft

Parks

Maggie Daley Park

5200 ft

53 W Jackson Blvd

Monadnock Building

2400 ft

North Michigan Avenue

The Magnificent Mile

1.2 mi

407 S Dearborn St

Old Colony Building

2900 ft

400-410 N Michigan Ave

Wrigley Building

1.0 mi

Parks

Grant Park

4400 ft

300 N State St

Marina City

3900 ft

435 N Michigan Ave

Tribune Tower

1.1 mi

439 N Wells St

Chicago-style pizza

3200 ft

Museums

American Writers Museum

4000 ft

431 S Dearborn St

Manhattan Building

3100 ft

100 W Randolph St

Monument with Standing Beast

2300 ft

376 N Michigan Ave

Bridgehouse and Chicago River Museum

1.3 mi

Nearby

233 S. Wacker Drive Entrance on Jackson Blvd

Skydeck Chicago

1500 ft

233 S Wacker Dr

Willis Tower

1500 ft

100 E. Wacker Drive

Chicago Riverwalk

1300 ft

50 W Washington St Richard J. Daley Plaza Civic Center

Picasso Statue

1900 ft

Art object

Miro's Chicago

1900 ft

Restaurants

Billy Goat Tavern

100 ft

330 S Wells St Lbby 1

Naf Naf Grill

100 ft

309 W Washington St

GRK Greek Kitchen

500 ft

219 W Washington St

Stocks & Blondes

700 ft

40 N Wells St

The Eastman Egg Company

900 ft

23 N Wacker Drive

Halsted Street Deli

500 ft

1 S Franklin St Apt S

Noodles & Company

500 ft

1 South Franklin St.

Sixty Five Chinese Restaurant

900 ft

201 W Madison St

Corner Bakery Cafe

1400 ft

222 S Riverside Plz Chicago Union Station

Bombay Wraps

900 ft

122 N Wells St

Market Creations Cafe

900 ft

20 N Wacker Dr Civic Opera House

Cardozo's Pub

800 ft

170 W Washington St Ste LL

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

modern rooms

friendly staff

limited dining variety

busy service

8.6/10

Great

Rooms

8.5

Location

9.0

Service

7.0

Dining

7.5

Michael

United Kingdom, December 2023

7.4/10

I had a wonderful stay at the hotel. The rooms were cozy and well-equipped, offering a great view of the city. However, the service fell short with staff seeming unaware of some requests. The location was fantastic, right in the heart of downtown, making it super convenient for exploring. The dining options were a bit repetitive during my 5-day stay. Overall, a decent hotel with room for improvement.

Rooms

8.0

The room on the 9th floor was lovely, with a comfortable couch, a large TV with Chrome Cast streaming, and a nice view of the streets below.

Service

6.0

The staff members were friendly overall, but there were instances where they seemed unaware of our requests.

Location

9.0

The hotel's location in downtown was excellent, close to various attractions, train and bus stations, and theaters.

Dining

7.0

The dining experience was decent with a nice modern spread, but the options became repetitive over my 5-day stay.

Facilities

7.0

Allen

United States of America, July 2023

8.6/10

My stay at the hotel was fantastic! The rooms were some of the best I have seen in a long time - clean, modern, and with a great view. The service was attentive and professional, even with the hotel being busy. The location was amazing, with very nice views from my suite. The dining experience was very good, with a great variety of options, although there could have been greater variety. Overall, a wonderful stay with excellent value for money.

Rooms

9.0

The rooms were large, comfortable, clean, and very modern.

Service

8.0

The staff were really helpful and attentive, despite being busy.

Location

9.0

The location was fantastic, with very nice views from my suite.

Dining

8.0

The dining experience was very good with a great variety of options, but could have had greater variety.